Automated Text Messaging

Automated Text Messaging
PromptCalls™ Bilingual Automated SMS Reminders

Practice-Web offers dental practices a complete, easy-to-use, multi-channel messaging solution for delivering appointment reminders, recall calls and other notifications.

This automated messaging solution is integrated directly in Practice-Web software, eliminating the need for new system office training. Office staff members can now send automated messaging via communication channels per patient’s request: email and SMS. Click here for automated text messaging preview.

Features
  • Automated Messaging via Email and SMS
  • Seamless, No external hardware required
  • Appointment Confirmation Update
  • On-demand text messages to selected active patients due for recall by plan type
  • On-demand text messages to active patients without appointments in next 6 months.
  • On-Demand custom marketing SMS to active patients by plan type
  • Send text messages to patients in Unscheduled list for appointments
  • Send text messages to patients listed in Planned tracker list
  • Send text messages to patients on selected number of days before appointments

Maintaining a personal touch is an integral part of a successful practice-patient relationship. This proven automated appointment reminder solution allows your office staff to schedule reminders for patients related to appointments, recalls and treatment plans.

This affords your staff the ability to communicate with your patients more efficiently, while still providing them with a voice reminder from the office they know.

On average, a dental office has nearly one year of unscheduled treatments among patients who visited in the past few years. PromptCalls integrated with Practice-Web analyzes your patients' treatment needs and can contact patients automatically or on-demand.

If you add the planned but incomplete treatments among active patients it would be an enormous number. By automating these calls, staff members will have time to provide a more appealing engagement during the customer check-in process resulting in increased treatment acceptance.

Benefits
  • 98% success rate in reaching and confirming appointments.
  • Generate over $25,000 in added production
  • Low cost (only $49/month for unlimited messages, limited time offer)
  • On-demand SMS with integrated status update
Appointment Confirmation Message