Patient Texting and Reviews

Use automated texting to boost and confirm appointments,
and get online reviews to attract new patients!

Increase Confirmations and New Patients

Texting is the best way to reach patients in today’s connected age. Use automated and two-way texting to turbo charge your appointment confirmations, reminders and recalls. Also, on-demand texting allows you to message patients for any reason, schedule planned treatment, and send out marketing specials by plan type. What’s the best way to get new patients? Positive online reviews. Practice-Web helps you get a glowing online reputation with automated review requests to patients after each appointment. Positive reviews are automatically posted to your practice website and social media!

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Patient Texting

Automated and Two-Way Confirmations, Reminders and Recalls

Use pwConnect to reduce no-shows, boost confirmations and schedule new appointments! pwConnect automatically sends appointment reminders and confirmations to patients via text. Patients can then confirm via text (which automatically updates your schedule) or text your office to move appointments. All reschedule texts pop up and you can reply to patients right from within Practice-Web. You can also text reminders for recalls to increase appointments as well as birthday greetings and more! Click here to learn more about pwConnect.

On-Demand Texting for Planned Treatment and Marketing

Text your patients for any reason from Practice-Web. Also send on-demand texts to patients due for recall by plan type or those without appointments in next six months, as well as custom marketing messages. Looking to get a treatment scheduled? Text your patients based on the unscheduled list of appointments and planned treatment tracker.

Online Patient Reviews

Get More (Positive) Online Reviews via Text

Use pwReviews to automatically ask patients for a review after each appointment via text and email. You customize the reviews, asking about anything from chairside manners to staff communication. Only good reviews are automatically posted to your practice website and social media sites, building your online reputation! You can evaluate all reviews (good and bad) right from within Practice-Web. Click here to learn more about pwReviews.