Automatically Request Post-Appointment Reviews

pwReviews automatically reaches out to your patients via text message or email a few hours after their appointment and requests feedback. There’s a brief delay to allow you time to prevent a review request from going out if you wish, and patients coming in for multiple appointments in a short timespan only receive a single request, to help ensure a positive experience.

Customize Requests to Suit Your Practice

Review requests can be tailored to the information your practice wants to know. Ask for a simple star rating to encourage more reviews, leave space for a comment, and more.

Watch as Four and Five-Star Reviews Populate Your Website

Rave reviews can be set to automatically appear on your practice website—you choose whether you’d only like the five-star reviews to appear or if four-star reviews are ok too. pwReviews automatically filters out anything less than four stars to give your practice the opportunity to address it internally and keep your external reputation positive.

Automatically Send Happy Patients Links to External Review Sites

Patients who leave positive reviews automatically receive a follow-up message asking them to share their feedback on other review platforms of your choosing, such as Facebook, Google, and Yelp! This expands your reach exponentially and can even help your practice website rank higher in search results.

Evaluate Review Results Instantly from within Practice-Web

Click the pwReviews button within Practice-Web to explore all your reviews and review reports. You can reward staff members when they receive positive feedback or use patient comments to make improvements and follow up with specific patients.

See pwReviews in Action

Take pwReviews for a test drive and explore other Practice-Web features that help dentists thrive with a personalized guided tour.